Access Statement for Walford Court Tea Room and Guesthouse
Introduction
Walford Court is a 500-year-old listed building, and as such has some low doorways and beams, and uneven floors, which does limit our flexibility for more disabled guests. We do however provide a very personal service, which we try to tailor to our customers needs, as such we are happy to do whatever is in our power to make your visit to our tearoom, or stay in our guesthouse as comfortable and enjoyable as possible.
External
Access to Walford Court is through wide double gates, which are kept open during opening hours of the tearoom, and when overnight guests are expected. A large level drive provides private off road parking directly outside the building.
There are both benches and chairs with tables for outside seating on a large flat lawn. Dogs are allowed onto the lawn, but we ask that you keep them on a lead. We are happy to provide bowls and water.
Access to Building and Ground Floor
Both Tea Room & Guesthouse can be accessed by either of 2 doors:
1. The main front door has 2 steps, being of 0.2 metres, and 0.12 metre depth. The width of the door is 0.925 metres, and leads into a wide, square inner hall, with access to the toilet.
2. The main tearoom entrance is accessed by a double door of 1.1 metre width, leading to an inner door of 0.825 metres with a very slight step of 0.1 metre depth, which leads to a small inner porch. A door of 0.74 metres then accesses the tearoom.
Access to the toilet is then across the room and through a door of 0.74 meters.
The toilet door is 0.74 meters. The toilet does not have a grab rail and can be accessed by one side only. The toilet height is 0.4 metres, the washbasin is on a pedestal and the height is 0.77 metres.
The flooring for the tearoom and hall is natural slate, and as such is slightly uneven, but proven suitable for wheelchair users. We have 2 tables of 0.66 metre, and 1 table of 0.7 meter under space. The width between the legs is 0.645 and 1 metre respectively.
There is no ground floor accommodation; stairs to the bedrooms are made of wood and wind to the left to an approximate 90 degrees. The stair depth is 0.165 metres.
First Floor and rooms
All bathrooms have large roll top baths, non slip bath mats are provided; there are no shower cubicles. A removable grab rail is available for the bathrooms on request. There are low doorways in all rooms of heights from 1.6 metres. All beds are king size doubles.
The Aragon Suite has a low beam of 1.42 metres high, and has fitted carpeting on the floor.
Prince Arthur’s room has slightly uneven oak flooring in both the en-suite bathroom and the bedroom.
The Courthouse Suite has 2 steps up to the sitting room, and a step down from the sitting room to the en-suite bathroom. Both bedroom and sitting room are carpeted with a wooden floor in the bathroom. The bedroom has an uneven floor.
Additional information
Wheelchair users regularly use the tearoom, and the tearoom entrance (door 2) is found to be user friendly.
Large print menus can be made available on request.
Evening meals are available to B&B guests on request, and can be served in rooms, in the garden, or in the dining room (tearoom).
With very few exceptions, our food is home cooked, and we cater for special diets, including vegetarian, vegan and gluten, wheat and/or dairy intolerances.
Contact Details
Our telephone number is 01547 540570
Our email address is info@romanticbreak.com
Our website is www.romanticbreak.com
Walford Court is our family home and is occupied 24 hours a day. Please do not hesitate to contact us should you require any additional information.
This information is shown on our website under Accommodation, Access Statement. It is also available in a word document in hard copy and in large text, or can be sent via e-mail.